04.12.24
Online Workshop: Awareness in Practice – Dealing with Incidents (English)
You have reflected on your “current situation” and established a code of conduct—now is the time to consider the exact procedure to follow in the event of an incident. How do we define an incident? What is our red line? Who is responsible, and what are the chains of command in the event of an incident? Under what circumstances is someone barred from the premises? Under what circumstances are event organizers permitted to bar someone from the premises? Who makes the decision in the event of an incident, and how do you address it in external communications, such as via social media or on-site announcements? We will help you consider as many potential scenarios as possible and tailor them to your specific needs so that you are prepared for any eventuality. We will also answer your questions.
This workshop includes an introduction to Awareness and addresses the practical feasibility of awareness-raising efforts; participants should already have basic experience.
Contents:
- Setting up an awareness team in theory
- Defining the awareness team's competencies
- Defining structures and hierarchies in the event of incidents
- Determine the use of house bans
- Communication in the event of incidents
- Raising awareness within the club - communicating new rules (internally and externally)
- How to evaluate awareness-raising efforts
- Identify problems and incidents observed to date and discuss recommendations for action
- Use of theoretical scenarios as an exercise