Workshop: Nonviolent Communication

What is the difference between our everyday communication and the much-discussed Nonviolent Communication? Whether at the entrance to a club, at a bar, among party guests, or within a team: Why do we find it so difficult to stay calm and keep a clear head in conflict and stressful situations? How can we express our displeasure while still remaining cooperative and open to the other person? How can we make small changes in our communication to stay open, calm, and responsive in stressful situations and conflicts?