Insights and outlook

  • To what extent is awareness a part of the door team’s work? It is possible to provide specific training and sufficient capacity so that door staff can also support those affected. A separate awareness team makes it possible to dissociate door policy and care work, but also requires additional financial resources.
  • What kind of infrastructure is needed on the ground? To contact the awareness team, they can either be marked or accessible through alarm systems at the bar or entrance. Quiet rooms, for example, are useful as retreats.

How can cases be handled in the long term? Incident logs that are created the same evening help to classify situations and discuss them in hindsight. Counseling centers can help: see the guide offered by the Berliner Landesantidiskriminierungsstelle (LADS; in German): (Berliner Beratungswegweiser der LADS).